We are the experts in arranging holidays for disabled people with medical conditions and disabilities. Not sure on something or have a question; then just ask us, we aim to ensure you are 100% happy with every detail of your holiday from the time of booking until you return home.

Travelling with a medical condition or disability

Always consider if the climate/terrain you are going to is suitable for your level of fitness. Consider purchasing some medical alert jewellery - there are many types available. If you are going to a non English speaking country why not consider having a letter translated which explains your medical condition. If you would like to be in a resort close to a medical centre then please let us know.

I need help getting to and onto the aircraft - can this be arranged?

Airport assistance can be pre booked and arranged when booking flights through ourselves. Even if you are fairly mobile, there can be long distances within airports and therefore assistance might still be required. We can arrange for someone to help you at the check in desk to assist you with checking in your bags. Someone will escort you to the aircraft and help you to board the aircraft using an ambulift if the plane is not connected with an air bridge. They will then assist you to your seat using transit chair if required.

What do I do with my medication?

You should have your medication with you at all times, we recommend taking your medication onto the aircraft with you, so if your suitcase does go missing you have all your medication to hand, however if you are taking a liquid medication you must take a copy of the prescription and preferably a doctors note with you. As there are currently restrictions on taking liquids through security, they may test any liquid medication you are taking onto the aircraft so remember to check in early!

Can I take my wheelchair overseas?

We can arrange with airlines free transportation of a manual foldable wheelchair. You can sit in your chair up to boarding the gate and then it will be stored in the aircrafts hold. Alternatively on your disabled holiday you can check your wheelchair in with your bags and use an airport wheelchair to the aircraft. For the transit of electric wheelchairs and scooters we recommend you contact us on 0845 257 0113 as each airline has different policies.

I need mobility equipment to assist me on holiday - can you arrange this?

We deal with companies that offer mobility equipment hire, we would suggest you call us on 0845 257 0113 and discuss your requirements with one of our experienced travel consultants. Most resorts offer a good selection of mobility equipment such us shower/commode chairs, electric scooters, mobility hoists, power assisted wheelchairs, profiling beds and more but there a few resorts where this is more difficult. Once we know your requirements we can recommend a resort that is suitable for your needs.



Visit our page with more information on mobility equipment.

I need a room adapted to my needs, is this possible?

We specialise in booking wheelchair adapted rooms and properties with wheelchair access in properties in UK, Europe and the rest of the world. In contrast to other companies not specialising in holidays for disabled people, we will not book flights until we have received a confirmation of the accessible room booking. This can take a few days but it does guarantee the accessible room before booking the flights and incurring costs. Companies not specialising in holidays for disabled people cannot usually guarantee an accessible room.

I need oxygen on the aircraft and while in resort - is this available?

Oxygen both on aircrafts and in resort can be arranged through us. In resort we can arrange for oxygen to be waiting as you disembark the aircraft or we can arrange delivery to your accommodation. Every body's needs are different so we would recommend that you call us on 0845 257 0113 and we can arrange an oxygen quotation for you.

What happens if I am ill while on holiday?

To get good healthcare while overseas insurance is a must as healthcare costs can easily spiral. You must declare any medical conditions to your insurance company and they will quote probably two prices. One to cover all medical conditions and another price to exclude all medical conditions. The choice is yours, but please remember that healthcare costs outside of the UK can be very high. Each insurance policy has different terms and conditions so please check these carefully. We do not organise holiday insurance for you, work in association with a company called AllClear. Tel 0845 2505252. When calling please Quote ref: DAH for a competitive quote.

What happens if I am running out of my medication while overseas?

Always take too much medication with you this way it ensures you will have no problems while overseas. We do suggest taking a current prescription for your medication.

Don’t forget the best adapted rooms are always the most popular. Please book early to avoid disappointment. Our advice and frequently asked questions intend to be an aid to travel planning and is not in any way a concrete guide. We cannot take any responsibility for individuals health or travel experiences whilst on holiday. We specialise in holidays for the disabled.

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