We are the experts in arranging holidays for disabled people with medical conditions and disabilities. Not sure on something or have a question; then just ask us, we aim to ensure you are 100% happy with every detail of your holiday from the time of booking until you return home.
We specialise in booking wheelchair adapted rooms and properties with wheelchair access in properties in UK, Europe and the rest of the world. In contrast to other companies not specialising in holidays for disabled people, we will not book flights until we have received a confirmation of the accessible room booking. This can take a few days but it does guarantee the accessible room before booking the flights and incurring costs. Companies not specialising in holidays for disabled people cannot usually guarantee an accessible room.
Airport assistance can be pre booked and arranged when booking flights through ourselves.
- Help with bags and checking in
- Help with getting through the security area
- Help with boarding the aircraft
- Hire of airport wheelchairs and much more
Even if you are fairly mobile, there can be long distances within airports and therefore assistance
might still be required. We can arrange for someone to help you at the check in desk to assist you with
checking in your bags. Someone will escort you to the aircraft and help you to board the aircraft using
an ambulift if the plane is not connected with an air bridge. They will then assist you to your seat
using transit chair if required.
Always consider if the climate/terrain you are going to is suitable for your level of fitness.
Consider purchasing some medical alert jewellery - there are many types available.
If you are going to a non English speaking country why not consider having a letter translated which explains your medical condition. If you would like to be in a resort close to a medical centre then please let us know.
You should have your medication with you at all times, we recommend taking your medication onto the aircraft with you
in your hand baggage so if your suitcase does go missing you have all your medication to hand.
As there are currently restrictions on
taking liquids through security, they may test any liquid medication you are taking onto the aircraft so remember to
check in early!
Important: If you are taking a liquid medication you must take a copy of the prescription, use in original packaging and
provide a letter/certificate from your doctor or consultant, detailing the medication or medical items being
carried and stating they are required for your journey.
It is also possible to put an extra bag in the hold for medical supplies(pads, etc) free of charge
if supported by a doctor's letter.
Always take too much medication with you this way it ensures you will have no problems while overseas. We do suggest taking a current prescription for your medication.
Allocation of extra leg room seats varies considerably and is dependent on individual airline policy and the type of
aircraft used. Here is a summary of what our most commonly used airlines offer :-
- Jet2 - Extra leg room seats are not available for disabled people as on emergency exit.
- Thomas Cook - Extra leg room seats are not available for disabled people as on emergency exit
- Thomson - Extra leg room seats can be requested at no extra cost but are not guaranteed - limited by availability
- Monarch - Extra leg room seats can be requested with doctors letter or you can pay in advance
(approx. £15 per person per flight)
- Flybe - Extra Legroom seats can be purchased (price varies)
We can arrange with airlines free transportation of a manual foldable wheelchair. You can sit in your chair up to
boarding the gate and then it will be stored in the aircrafts hold. Alternatively on your disabled holiday you can
check your wheelchair in with your bags and use an airport wheelchair to the aircraft.
We advise that you check if your insurance covers your wheelchair just in case it is damaged whilst on holiday.
For the transit of electric wheelchairs and scooters we recommend you contact us on 0800 622 6000
as restrictions (weight and dimensions) vary from airline to airline.
We deal with companies that offer mobility equipment hire, we would suggest you call us on 0800 622 6000 and discuss your requirements with one of our experienced travel consultants. Most resorts offer a good selection of mobility equipment such us shower/commode chairs, electric scooters, mobility hoists, power assisted wheelchairs, profiling beds and more but there a few resorts where this is more difficult. Once we know your requirements we can
recommend a resort that is suitable for your needs. Non-spillable batteries are widely accepted but wet cell batteries are not carried by some airlines. Check before you book.
Visit our page with more information on mobility equipment
Oxygen both on aircrafts and in resort can be arranged through us. In resort we can arrange for oxygen to be waiting as you disembark the aircraft or we can arrange delivery to your accommodation. Every body's needs are different so we would recommend that you call us on 0800 622 6000 and we can arrange an oxygen quotation for you.
To get good healthcare while overseas insurance is a must as healthcare costs can easily spiral.
You must declare any medical conditions to your insurance company and they will quote probably two prices. One to cover
all medical conditions and another price to exclude all medical conditions. The choice is yours, but please remember
that healthcare costs outside of the UK can be very high. Each insurance policy has different terms and conditions so
please check these carefully. We do not organise holiday insurance for you, work in association with a company
. Tel 0800 622 6000. When calling please Quote ref: DAH for a competitive quote.
If we are booking flights on your behalf, most airlines require Advance Passenger Information(API)
including Nationality, Passport Number, Date of Birth, Passport Expiry, and
Country of issue
Monarch and Thomsons the only airlines who do not at present enforce collection of API.
Advance checking in is complusary with Jet2, RyanAir and EasyJet. If required, we check-in on behalf of
our clients and post out boarding passes.
Please note, If we are booking flights on your behalf it is essential for us to have the First and Last name of all travellers
as shown on the passport. The correct spelling at time of booking is essential as name changes to correct
mistakes are costly. Please double check names on any ticket information.
Donít forget the best adapted rooms are always the most popular. Please book early to avoid disappointment.
Our advice and frequently asked questions intend to be an aid to travel planning and is not in any way a concrete guide. We cannot take any responsibility for individuals health or travel experiences whilst on holiday. We specialise in holidays for the disabled.
- Booking flights from most UK airports and arranging assistance at the airport
- Recommending accessible hotels, apartments and villas in a variety of wheelchair accessible resorts
- Helping disabled travellers by suggesting properties with wheel-in showers, pool hoists, ramped pool access and other services often required by disabled people on holiday
- Guaranteed adapted rooms upon confirmation of booking
- Arranging transfers in adapted vehicles
- Sourcing and booking mobility equipment essential for day to day living
By completing our Online Booking Form
or selecting the
button which is available
throughout the website we will provide a no obligation quote for your chosen resort/accommodation.
Please give us as much information as possible when filling out this form. Have a look through our
selection of wheelchair friendly holiday accommodation to see which suits your needs the best.
There's lots of information on the website about the facilities available in each property.
We will require at least: -
- A chosen accommodation (hotel,villa,apartment etc)
- A resort with an approximate budget and we can then suggest an accommodation that best suits your needs.
Please note, we cannot provide quotes without this minimum information as there is just too much choice and scope in terms of budget and facilities to assist disabled people while on holiday!
We can source and book flights from any UK airport. By completing our Online Booking Form or selecting the "Get A
Quote" button, we will source available flights from your local airport.
We recommend the flights with the best cost and flight times. To assist us prepare a quotation for you, please answer the following questions on the form as accurately as you can...
What dates are you interested in?
From: To: dates
Do you have any flexibility with these dates?
e.g. 3 days before/after date selected
The flexibility option is important for us as sometimes better flight times/cost are available on different dates to your preferred dates.
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